Automation/Controls Engineer

Company Name:
Mitsubishi Electric Automation, Inc.
Tracking Code
At Mitsubishi Electric Automation, Inc. (MEAU), we've built a tradition of technological leadership and innovation. Our mission is to enrich everyday life through innovative automation solutions, and our people are the most critical component of delivering on that mission. If you share our passion for innovation, are committed to excellence, and want to help us build strong, respectful customer relationships, we'd like you to consider joining our team as a Sr. Field Application Engineer providing technical support for products and applications to sales channel personnel and key accounts. May also develop and/or deliver technical training to customers, distributors and MEAU personnel on all Mitsubishi products.
Position Duties and Responsibilities
Provide pre- and post-sale technical support to key customers, key distributors and MEAU sales personnel on all Mitsubishi products - on-site, via phone, email or via SI/OEM, as appropriate. Technical support includes, but is not limited to, these activities:
Provide on-site application engineering and product consulting.
Serve as the escalated technical resource (subject matter expert SME ) to ASPP's, and top distributors
Maintain technical documents and documentation on MEAU products, as assigned.
Develop technical/application notes where applicable, detailing start-up procedures of new products.
Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.
Provide technical product and solution training to customers, distributors and MEAU personnel on Mitsubishi products. Actively identify opportunities for custom training classes.
Deliver presentations to external organi-zations or entities.
Document support case data utilizing CRM.
Perform other duties as assigned.
Supervisory / Management Responsibilities
Travel Requirements
25-50% Travel for training and application support within North America, Europe and Japan.

Required Skills
Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications.
Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert SME ).
Technical writing skills.
Project management skills.
Ability to operate effectively as part of a team.
Customer service and phone skills.
Professional, patient, positive, confident communication style and attitude.
Ability to write and perform technical product and solution training for groups.
Organization skills, i.e. for documents, demos, work area and time management.
Beneficial Education, Skills and Experience
Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.
Some experience with PC hardware and software required with specific experience in industrial applications is preferred
Ability to discuss customer application requirements on phone or in person
Required Experience
BS in Electrical Engineering or equivalent experience.
7-10 years of application experience with industrial automation products.
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